Your Privacy Is Our Responsibility

5star Privacy Policy – How We Keep Your Data Safe

What personal information is collected, why it's collected, how it's stored, and how you can take control of your own data — it's all laid out clearly here.

Last Updated: 1 January 2026
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SSL 256-bit Encryption
Every transaction and piece of data is fully protected
0%
Data Sales
24/7
Security Monitoring
2FA
Two-Factor Authentication
GDPR
Compliant
Encrypted Data Storage
Never Sold to Third Parties
Full Control Over Your Personal Data
International Privacy Standards

How 5star Protects Your Information

Your privacy is our top priority — at every step

SSL 256-bit Encryption

Every transaction and data exchange on 5star is protected by bank-grade SSL 256-bit encryption — the most robust encryption standard in use worldwide.

Secure Data Storage

Your information is stored securely on encrypted servers. Only authorized personnel can access data for specific purposes. Regular security audits are conducted.

KYC & Identity Verification

5star's KYC process is solely for identity verification — submitted documents are stored securely and never used for any other purpose.

Never Sold to Third Parties

5star will never sell or share your name, mobile number, email, or any other personal information with third parties. This is our unwavering commitment.

Two-Factor Authentication (2FA)

Enable two-factor authentication on your 5star account for an extra layer of security. Even if someone knows your password, they won't be able to log in without your approval.

Control Over Your Data

At 5star, you can view, correct, and request deletion of your personal data. You have full control over your information.

1 Introduction

This Privacy Policy ("Policy") 5star Explains the relationship between the platform ("5star", "we", "us") and its users ("you", "member") regarding the collection, use, and protection of data.

5starBy registering with or using the platform, you agree to the terms of this Privacy Policy. We take your privacy seriously and adhere to international data protection standards.

Our goal is simple — when you 5starWhen you play at, your only focus should be the game. Keeping your data safe is our responsibility.

If this policy is updated, we'll notify you via email or an on-platform notification. Please check this page regularly.


2 What Information Is Collected

2.1 At Registration

When Creating an Account 5star collects the following information:

  • Full name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile number
  • Email address (if provided)
  • Preferred username & password (encrypted)

2.2 During KYC Verification

For KYC verification to enable withdrawals:

  • Copy of National ID (NID) or passport
  • Selfie or live photo (where applicable)
  • Proof of Address (where applicable)

2.3 While Using the Platform

When you 5starwhen you play or browse on

  • Betting history & gaming activity
  • Transaction History (Deposits/Withdrawals)
  • Device type, operating system & browser
  • IP address & connection timestamps
  • Session duration & page visits
Data Type Reason for Collection Mandatory
Name & Date of BirthIdentity & Age VerificationYes
Mobile numberAccount Verification & SupportYes
Email AddressNotifications & RecoveryOptional
NID / PassportKYC Verification (Withdrawal)On withdrawal
Payment InformationDeposit & Withdrawal ProcessingYes
IP AddressSecurity & Fraud PreventionAutomatic
Device InformationPlatform OptimisationAutomatic

3 Purpose of Data Collection

5star Your data is used solely for the following purposes:

  • Account Management: Registration, login & profile management.
  • Identity & Age Verification: To confirm 18+ status and complete KYC.
  • Financial transactions: Processing deposits, withdrawals & bonuses.
  • Customer Support: Troubleshooting & support assistance.
  • Security & Fraud Prevention: Keeping accounts and transactions secure.
  • Legal Obligations: Compliance with applicable laws.
  • Platform Improvement: Analyzing and improving user experience.
  • Relevant Notifications: To notify you of promotions and bonuses (with the option to opt out).

5star Your data is never sold to advertising companies or used for irrelevant marketing purposes.


4 Data Sharing Policy

5star We do not generally share your information with anyone. Data may only be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for services such as payment processing, server hosting, and customer support. They only receive the data needed for their specific function and are bound by confidentiality agreements.

4.2 Legal Obligations

Under a court order, government directive, or valid request from law enforcement 5star May be required to provide information.

4.3 Fraud Prevention

Information may be shared with relevant authorities if money laundering or other serious financial crimes are suspected.

To ad networks, data brokers, or unrelated third parties 5star never sells or shares your data.


5 Cookie Policy

5starThe website uses cookies — small text files stored in your browser.

5.1 Cookies We Use

  • Essential Cookies: Remembering login location, session management.
  • Functional Cookies: Remembering your language preference and display settings.
  • Analytics Cookies: To understand which parts of the platform are used most.

5.2 Disabling Cookies

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.


6 Data Retention Period

5star Your data is not retained beyond what is necessary. General policy:

  • Active accounts: For as long as your account remains active.
  • Closed Accounts: 5 years after account closure (for legal purposes).
  • Transaction details: 7 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after account closure.
  • Support chat logs: 2 years.

Once the retention period expires, data is securely deleted or anonymised.


7 Your Rights

5starAt -, you have the following rights over your own data:

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Right to Access Your Data

You may request to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate information.

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Right to Erasure

You may request deletion of your data beyond what is required by law.

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Right to Restrict Processing

You may request that we stop using your data for specific purposes.

To exercise these rights support@5star-baji.comEmail us at - or reach us via live chat. We'll respond within 30 days.

Certain data may not be erasable due to legal obligations or ongoing investigations.


8 Minor Protection

5star Strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any data from minors.

If a minor's information has been submitted to us in error and this is brought to our attention, we will promptly close the account and delete all associated data.

If you believe a minor has, with or without your knowledge, 5starhas registered, please notify us immediately.


9 Security Measures

5star Multiple layers of security are in place to protect your information:

  • SSL 256-bit Encryption: Across all data transfers.
  • Data Encryption at Rest: Stored data is also encrypted.
  • Firewall & Intrusion Detection: Prevention of unauthorized access.
  • Regular Security Audits: To identify and address vulnerabilities.
  • Access Controls: Only authorized personnel have access to specific data.
  • 24/7 Monitoring: To detect any unusual activity instantly.

In the event of a security incident that may affect your data, 5star You will be notified as quickly as possible in accordance with applicable law.


10 Payment Data Protection

Your Payment Information 5starThis is among the most sensitive information handled by -. We take extra care to keep it protected:

  • Your bKash, Nagad, or Rocket PIN or password will never 5starare never stored on our servers.
  • Payments are processed through secure, PCI-DSS compliant gateways.
  • Every payment transaction is processed through encrypted channels.
  • Suspicious payment activity is monitored automatically.

5starNo representative from will ever ask for your bKash/Nagad PIN, OTP, or bank password. If you receive such a request, contact us immediately.


11 Policy Changes

5star This Privacy Policy may be updated from time to time. In the event of any changes:

  • The "Last Updated" date at the top of the page will reflect the change.
  • You will be notified of significant changes via your registered email or mobile number.
  • You will be notified of any changes the next time you log in to the platform.

Continuing to use the platform after any changes means you accept the updated policy. If you do not agree with the changes, please request account closure.


12 Contact

For any questions, concerns, or complaints regarding our Privacy Policy:

Contact MethodDescriptionResponse Time
EmailSupport@5star-baji.comWithin 24 Hours
Live ChatClick the chat icon on the platformWithin 2 minutes
Privacy RequestSupport@5star-baji.com (Subject: Privacy Request)Within 30 days

5starYour data is safe at -. Our commitment to your privacy is absolute. To learn more, visit our Terms & Conditions Read.

Stay in Full Control of Your Data at 5star

We believe every user should have complete ownership of their own data

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View Data

Request access to your data at any time.

✏️
Edit

Request corrections to any inaccurate information.

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Download

You may request a copy of your data.

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Delete

Request the deletion of data that is no longer necessary.

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Object

Object to the use of your data for specific purposes.

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Contact Us

Contact support with any questions.

5star-'s Privacy Policy – What Sets It Apart

On most online platforms in Bangladesh, privacy policies are written as mere legal formalities that hardly anyone actually reads. 5star-we see things a little differently. Our Privacy Policy is written so you can actually read it, understand it, and feel genuinely protected.

When someone 5starregisters with us, they share their name, mobile number, and date of birth. Sharing that information is an act of trust — and protecting that trust means more to us than just a business obligation. It is an ethical commitment.

How Your Information Stays Safe With Us

On the Technical Side 5star We use SSL 256-bit encryption — the same standard used by the world's leading banks. In plain terms, your data is encoded in a way that would take even a supercomputer years upon years to crack.

On top of that, data stored on our servers is separately encrypted — meaning even if someone were to gain server access, they would not be able to read the raw data.

Do we sell your data?

The straight answer — no, never. Many platforms sell users' email addresses or phone numbers to advertising companies. 5star— that doesn't happen here. Your phone number is used solely for account verification and customer support.

The only reason we may share data with third parties is legal obligation — such as a court order or government investigation. Even then, we provide only the specific information requested, nothing more.

Special Protection for Payment Information

Many users ask — "Is my number safe when I pay with bKash?" The answer is yes. 5starPayments are processed through a secure gateway. Your bKash or Nagad PIN will never 5star-'s servers. The platform only receives transaction confirmation details.

Also keep in mind — 5starNo representative from will ever ask for your PIN, OTP, or password via phone or chat. If you receive such a request, it is fraudulent — report it to us immediately.

For more details, visit our Terms & Conditions and Responsible Gaming Visit the page.

Your data is safe, your experience is enjoyable

Your privacy is 100% protected at 5star. Register today and experience Bangladesh's most secure betting platform.

SSL Secured No Data Sales Encrypted Storage International Standards
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